2024年8月6日星期二

跨境电商资讯:针对10种差评情况,亚马逊

01
没有 vp ,恶意差评

Dear Amazon Team

This customer review without Verified Purchase, I found all orders and can't find this order, the reviewer never buy it and use the product, it is no base on a honest opinions and experience, this is a malicious comment, it is no fair for us, and it will also mislead other customers, please check it and help me remove it. Thank you in advance.

Best Regards

02
二手货

Dear amazon

This is review,the buyer said that she received the Scratches and the used one,and  the  package  was  broken,so  we  though  the  package  was damaged when amazon ship it.

And the item must be the returned product by other buyer,Amazon did not check the returned

item carefully,and put the returned item to the sellable warehouse. So this buyer received an used product.

Cause the package was shipped by amazon,so amazon   will  be responsible for it.

We checked all of our products very carefully before we shipped the products to amazon warehouse,so the product is good when we ship it.

Please investigate it and help us to remove it. Thank you.

03
很满意,但是给差评

如果买家留 1 星 2 星,可以去掉,但是 3 星很难去掉。

Dear amazon

This is review, we though that the buyer left with wrong star ""Qualità

prezzo ok Carino. Il tuch é buono e la sincronizzazione di rubrica messaggi enotifiche é veloce, una volta che si è scaricata l app Buon prodotto. Consegna perfetta " "The content of this review,all aspects are positive, but he left us with only 3 star,

Maybe the buyer is too excited to click with the wrong star by acci dentally.

Please investigate it and help us to remove it. Thank you!

04
收到产品是裂的

亚马逊配送,你可以适当在邮件说产品,包装坏得很严重, 是亚马逊的责任。

Dear amazon

Thi s is review,the buyer said that she received the Scratches one,and the package was broken,so we though the package was damaged when amazon ship it.

Cause the package was shipped by amazon,so amazon will be responsible for it.

We checked all of our products very carefully before shipping to amazon warehouse,so the product is good when we shipped it.

Please investigate it and help us to remove it. Thank you

05
差评带有侮辱性的语言

The comment includes obscene language, please remove it,thank you. Dear Amazon Team

The customer review includes obscene language. Every buyers have the right  to  review  product,  but  i  don't  think  that   he  should  use  foul language, it can't meet the guideline of the review policy from amazon

The content of review: "只截取脏话部分"

Please investigate it and help us to remove it.

Thank you

Best Regards

06
没有 vp(比较难去 ,可以尝试)

Dear Amazon Team

I found all orders and can't find this order, the reviewer never buy it and use the product, this is a malicious comment, please help me remove it. Thank you in advance.

Best Regards

07
不会使用的(如 331 不会启动)

Dear Amazon Team

I found all orders and can't find this order, the reviewer never buy it and use the product, this is a malicious comment, please help me remove it. Thank you in advance.

Best Regards

This review regards to asking the functions about the product,maybe the buyer does not know where to ask about it

He should askin "QA"or email to the seller,not leaving a bad review here for us,.........

Dear Amazon Team This customer review without Verified Purchase, I found all orders and can't find

原文转载:https://www.kjdsnews.com/a/1908111.html

大促清单 中国到泰国海运价格 中国海运到泰国价格 泰国海运收费标准 泰国海运价格表 上海到泰国的海运价格 2024七夕营销新趋势 针对10种差评情况,亚马逊开case删差评话术!

没有评论:

发表评论